Am I allowed to bring animals to the festival?
You are not allowed to bring animals to the festival. We will have farm animals during the festival that live on the Monastery grounds. Please treat them with love and respect. Any mistreatment of animals will be considered as an act of violence and you will be asked to leave the festival.
Please contact the organisation if you are in need of guidance animals for the duration of the festival at firstname.lastname@example.org. We can't make promises, but we will put in all our effort.
Can I bring my kids with me?
We have limited capacity on The Monastery grounds. We chose for the adults over the presence of our new generation. We have set a minimum age for this event and we will not allow kids within the walls of The Monastery, unfortunately. Hopefully in the future.
Are phones allowed?
Yes. Phones are allowed. But, the great news is there won't be any reception at the festival. You are allowed to bring your phone to take pictures, but only with consent. Please know that most of the memories are kept in your heart and soul instead of on a camera.
In case of an emergency you can inform the organisation beforehand that you might need to contact home at email@example.com.
Can I bring a camera?
Taking photographs and shooting footage for commercial use is prohibited unless permitted by the event organisation. While we allow cameras and tripods, large lenses are not permitted. Photographs and footage can only be shot with consent. If you are a photographer eager to gift your photography skills to our community please contact the organisation at firstname.lastname@example.org.
Are there charging stations?
You can charge your phone, vape or vibrator at our information point on site.
Are there any lockers for valuable items? If so can we reserve/pay for this upfront for the whole weekend?
Yes there is a limited amount of lockers available on site. You can access your locker during the festival. The lockers can only be purchased online and before you arrive at the festival. Again, limited. You can reserve a locker at the ticket section.
Is wifi provided?
We do not have wifi on site.
What payment methods are accepted at the festival?
Since the start of The Monastery we strive for a better environment. Looking for solutions to reduce waste and most of all plastic. This year, we’ve decided to take action by providing you with a cashless experience during the festival. You can pay by using your credit/debit card or your mobile phone using the app Payconiq. How does it work for you? Read more below.
What is Payconiq?
The Payconiq app allows you to pay with your smartphone - quick and easy. Simply download the app from the App Store or Google Play Store and connect your bank account. At the moment, Payconiq is only available for NL and BE bank account holders.
HELP! I am not a NL or BE bank account holder! Not to worry at the festival you will be able to pay with your credit/debit card or, if you don’t have any, you can purchase a temporary card with cash inside the festival. The cashless system is simply referring to the bars and food stands.
Are you going to use Payconiq? Make sure to download the app and set up your account before the festival - some banks take up to a full working day to process your information.
How to pay at The Market of Curiosities, Masseurs & Glitter?
Since we’ve invited our favorite creators from all around the world we’ve decided to keep The Market of Curiosities, The Massage Zone and Glitter Corner to be paid in cash. In short, anything to reduce the use of plastic. If you have questions don’t hesitate to contact us at: email@example.com.
Are there ATM machines at the festival?
No. We do not have ATM machines at the festival.
Can I see the full program of the festival?
You will receive the full time table on arrival to the festival. Check our announcement bord regularly. Please come as early as you can. This is an experience you should experience fully.
Lost & Found?
If you lose clothing, you can find these items at the Lost & Found clothing rack on The Monastery Grounds. The location of this rack will be announced upon arrival. Did you lose anything of value, other than clothes & costumes, please contact the organisation on site. If you are travelling from abroad, we expect that you understand we will not send lost items to your exotic homes away from The Gardens of Babylon.
We urge you to leave valuables at home or to purchase the lockers online and to keep your mind together.
DO NOT LEAVE THE VALUABLES ON THE CAR PARKING.